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Health Programs Academic Specialist: Medical Assistant
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Position Number: 5366526
Location: Cleveland, WI
Position Type: Health and Medical Services

Health Programs Academic Specialist: Medical Assistant

# of Weeks: 52
Hours per week: 10.00
Work Schedule Days: Monday, Tuesday, Wednesday, Thursday, Friday
Schedule: 10 hours a week.
Reports To: Dean of Health and Public Safety
Recruitment Group: Part-Time Non-Exempt (Hourly)
Multiple Locations - See job description for more details: No
Closing Date:
Salary Expectation: $28.98 to $30.06 per hour (Note: The hourly rate will commensurate based on education and occupational experience).
LAKESHORE'S MISSION:
Transform individuals to strengthen our communities through innovative and accessible learning.

Additional Perks:
Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection
"Dress for your day" | Employee recognition and appreciation events

GRANT FUNDED - LIMITED TERM POSITION (THROUGH JUNE 30, 2025)

SHIFT: Day/evening/weekend hours | Flexible based upon the needs of the College

LOCATION: Lakeshore Technical College - Cleveland, Wisconsin

POSITION SUMMARY: The Grant Funded Academic Specialist provides unique services to the Medical Assistant program students to increase program success. This position schedules and facilitates supplemental study groups for the Human Body in Health and Disease, Lab Procedures 1, and Clinical Procedures 1 classes. Provide an exceptional customer service experience to internal and external customers throughout every interaction.

REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

(100%) Academic Support

Provide individualized academic support for borderline students which includes development of learning communities (study group facilitation and skills practice group facilitation), referral to LTC Student Services staff, mandatory meetings with students who fail first exams of the semester or multiple exams within a semester, walk-in hours for academic support, episodic tutoring, other duties to be defined.
Intrusive advising and supplemental instruction in the medical assistant program courses as needed.
Create test prep workshops to reinforce textbook information.
Provide additional team teaching on health specific information.
Provide an exceptional customer service experience to both internal and external customers throughout every interaction. Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION AND EXPERIENCE

Medical Assistant, Licensed Practical nurse, or Registered Nurse with two years of recent relevant clinic experience required.
Background in clinical medical assistant duties essential.

CERTIFICATIONS, LICENSURE, REGISTRATION:

Currently licensed as a Registered Nurse in the State of Wisconsin preferred.

TECHNOLOGY SKILLS:

Proficient in the use of Microsoft Office Suite programs (Word, Excel, PowerPoint, Outlook, etc.).
Ability to navigate through Windows; access college network system; understand database concepts; and download and manage various applications and files.
Ability to quickly adapt to new technology and be able to support any software or hardware that is used by the College.

OTHER KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of WTCS and Lakeshore's mission, vision, and strategic direction.
Ability to master software such as: Microsoft Office (Word, PowerPoint, Excel).
Maintain functional knowledge of administrative software system (PeopleSoft).
Excellent command of the English language, both written and oral.
Use discretion, maintain positivity, and confidentiality.
Present and conduct self in a professional, ethical, and respectful manner at all times.
Organizational, planning and time management skills; human relations skills; verbal and written communication skills; analytical skills and abilities; computer technology skills and abilities; team/meeting management; problem solving and decision-making skills; ability to plan and set goals and follow-through to completion; initiative, judgment, and ability to assume responsibility without direct supervision.
Exemplify college values in all staff and student interactions, as well as services delivered.
Ability to establish and maintain effective working relationships and relate successfully with staff, students, and people of diverse cultural, social, or educational backgrounds.
Fluent, bilingual individual is beneficial.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment may require multi-tasking.
The noise level in the work environment is usually moderate.

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.

CONDITION(S) OF EMPLOYMENT:

Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.

Valid State of Wisconsin driver's license is required.

#LakeshoreProud

Lakeshore Technical College does not discriminate on the basis of race, creed, color, national origin, ancestry, religion, sex, disability, age, sexual orientation, genetic testing, lack of English skills, arrest or conviction record, political affiliation, veteran status, parental status, marital status, pregnancy or other protected categories, in its services, employment, programs, and/or educational programs and activities, including but not limited to admissions, access and participation. The college attempts to be in compliance with all federal laws including but not limited to Title IX & section 504. Inquiries regarding nondiscrimination policies are handled by the executive director of human resources/affirmative action officer, 1290 North Avenue, Cleveland WI 53015, phone 920.693.1139 or 888.468.6582, ext. 1139.

Lakeshore Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs or activities. Persons requiring accommodation to access the college's programs, services, and/or employment should call LTC at 920.693.1000 or 888. Go To LTC (888.468.6582), or TTY 711.

Website: WWW.GOTOLTC.EDU | Telephone: 1-888-GOTOLTC

To apply, visit https://phe.tbe.taleo.net/phe01/ats/careers/v2/viewRequisition?org=N2FGE8&cws=37&rid=919